Due to new VAT laws that went into effect Jan. 1, 2021, we will not be able to accept any orders shipping to the UK. However, please feel free to browse our Etsy shop.
FAQ
All orders from Pistol Pie are packaged and shipped from Texas, USA!
We typically process orders within 2-6 business days from the time it is placed. During the holidays this may take 4-8 business days.
You have 1 business day from the time the order was placed to contact us. Please send an email to info@pistolpie.com.
All sales are considered final. Returns or exchanges will not be accepted. Please ensure all details are read in the product listing prior to purchasing. If additional information is needed please contact us at info@pistolpie.com.
Please contact your local post office for assistance. We have no control over the package once it is in the carrier's possession. Most orders will receive tracking which can provide information on the shipping status.
Once the package is in our possession we can assist you with a reshipment however a shipping fee will apply.